Transform Your Organization

Unlock operating model maturity

OUR SERVICES

Our team knows how to make Digital Transformation stick. Whether the initiative has stalled, teams are resisting, or the effort and investment has yet to pay off, Tuckpoint  will create change at the cellular level so it becomes part of your company’s DNA.

We meet leaders and teams where they are, and guide organizations to a better future by moving them from a project-based mindset to a product-led operating model. The result is empowered teams, accelerated innovation, and new frameworks designed to meet future challenges head on.

OPERATING MODEL DESIGN

New technologies built on outdated structures and processes often fail to perform effectively. We begin by assessing the maturity of your operating model. Then, we guide and nurture the teams that live at the intersection of business and technology. We build cohesion and new ways of working embedded in a product-led operating model. The results? Real value delivered to the customer and the company.

TRANSFORMATION LEADERSHIP

Digital transformation requires engaged and aligned leaders. Tuckpoint works with leadership to build capabilities while assessing the strategy, structure, and change agility needed for success. We coach and guide, validating, and sometimes challenging, concerns and ideas, so we can step aside when it is time for you to own it. Our goal is to help leaders achieve lasting success for the organization and feel confident knowing that the transformation efforts will stick.

Product operating model

Teams need to think, act, and deliver value quickly. An innovative culture requires practices that balance risk tolerance and safety, and allow for experimentation. Tuckpoint designs, implements, and trains teams to embrace a product-led operating model. Together, we define roles, structure, and learning paths to support teams. In the end, everyone is engaged and aligned; and teams are empowered to make the right decisions to bring the transformation to life.

WE WORK WITH:

  • You actively keep your eyes fixed on the future, looking to the horizon. You understand the larger abstract picture, and you need support turning an ambiguous idea into a clear plan that will get the organization to where it needs to be. We’ll help you wrap your arms around this big idea to sculpt it into something that everyone can see and appreciate. We won’t take the reins from you — we’ll help you understand and use them effectively.

  • We bring structure and expertise to areas your organization is struggling to transform. We know exactly what needs to be tackled to help you reach your goals, and can break it down into meaningful and manageable work. Nothing shocks us. We’ve seen and done it all before, and we’re truly excited to be on the journey with you.

  • You understand that people and processes at every level within the organization will need to adapt to accommodate new operating models, new roles, new team structures, and more. This is no simple task. We’ll support your vision and foster a culture that embraces the concept of change, reaching people at all levels and helping to build conviction for the future state of the organization. We’ll get everyone excited about the new ideas and convert from change fatigue to change agility.

  • You want to make sure your organization can foster sustainable innovation at scale in order to compete with industry upstarts and disruptors. But innovation doesn’t happen merely because a “lab” is established. We help shift mindsets, appropriately staff teams, and maintain a pulse on the environment to revitalize the team’s enthusiasm for the work, get them to recommit to the road ahead, and set the foundation for sustained innovation.

  • "What set the Tuckpoint team apart was their ability to connect with all levels of the organization, their drive to make progress, and their ability to meet us where we were at in our journey, delivering just what we needed at the time. I’ve worked with few consultants that have ever hit the mark so perfectly!"

    — SVP Info Technology, Financial Services

  • “I saved myself enormous expense and heartache working with Jen, and I couldn't be more grateful. This, to me, is the difference between a partner who does the work and one that truly cares. I am indebted to Jen for her counsel.”

    — CEO, Digital Services Agency

  • "Working with Jen is like getting a swift kick in the pants from your best friend. She is an empathetic, straight talker who knows that you already have the answer - you just need a push to dig deep and find it. She held me accountable, helped me see my situation from a new perspective to provide actionable, clear steps to help me move forward."

    — Marketing Executive, EdTech Company

Learn how we’re different, and what that means for your Transformation.

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