Jen joins Kurt Schmidt on the Schmidt List podcast to challenge the conventional wisdom around digital transformation — and make the case that technology investment alone is never enough. They dig into why so many transformation efforts stall, what leaders get wrong when they treat it as an IT problem, and what it actually takes to build the organizational and cultural conditions for lasting change.

The best way to get people excited about transformation and encourage them to come along for the ride is to take a storytelling approach. To get internal buy-in, you need to convince people that change is worth their time, focus, attention and precious energy. And guess what: people do not like change. Here’s how you combat change fatigue and resistance with a powerful story.

Most companies know why they should transform, but fewer understand why they need to keep going even after they roll out a new feature or invest in a new technology. What happens when some C-suite folks start asking, “when are we going to be done?” This two-step guide will help the team recalibrate and recommit to the initiative.

In this article, we explore digital transformation within the financial services sector, examining its key drivers, challenges, and industry-specific overview of digital transformation services that are propelling the sector into a new era of innovation and efficiency.

Company culture is critical to digital transformation. Use these three evaluation criteria to examine the truth of your current company culture, find the existing nuggets that can actually be leveraged to your advantage, and understand the gap between where you are and where you want to be. Only then can you build a bridge between the two.

I always know I’ve got my work cut out for me when a client asks when we’ll be finished with transformation. The truth is, “done” doesn’t exist. Adjusting, evolving and learning occurs over an indefinite amount of time, but that doesn’t mean we can’t look for indicators that progress is happening. Here are the “big 3” signs that I always keep an eye out for to determine if the transformation is headed in the right direction.

You might think your digital transformation is being guided by your desired outcome, but you’d be surprised how many organizations end up chasing the wrong kind of change because their objectives were too vague. The more specific the vision, the more intentional you can be about making the right decisions along the way.

Summer is in full swing and the last thing anyone wants to think about is fiscal year planning. Who likes fast-forwarding ahead to January when flip flops and beach weather are top of mind? And yet, July is the typical timeframe for organizations to ramp up planning conversations about the coming year.

In this foundational post, we delve into the essence of operating model design, its key components, and why operating model framework holds a paramount role in shaping the success and longevity of modern enterprises.

If your team has been spinning out on your organization's digital transformation or the implementation of a product model, it’s easy to see the temptation of a canned plan. It’s billed as turnkey and can get your team out of the weeds quickly, right? Wrong. Here’s what it takes to create a successful transformation and implementation.

In this episode of Constant Variables, I break down how digital transformation is not just a technology integration, but a people and process integration, that ultimately delivers a more valuable customer and employee experience in every part of a business.

Jen joins Kathy Hollenhorst and Gino Giovannelli on In the Key of D to discuss digital risk and reward, how she helps companies integrate digital into their business strategy, and why projects end but products endure. The conversation covers everything from what holds companies back from meaningful digital integration to what it actually looks like to bring Agile principles out of IT and into the whole organization.