Your operating model defines how teams prioritize, make decisions, and deliver value. But what happens when different parts of the company operate according to different and sometimes conflicting models? In this article, we’ll unpack the symptoms of a fragmented operating model, explore how and why these fractures emerge, and examine the real risks they pose to strategy, culture, and customer experience. We’ll also offer a path forward through Operating Model Clarity™.

You say you want to go faster. Every tech leader does. You’ve invested in Agile. You’ve stood up teams. You’ve adopted every methodology with a four-letter acronym promising to be the silver bullet. And yet, things still feel slow and progress starts to stall. The problem isn’t your tooling. It’s not your strategy. It’s your decision-making model. Learn more about leadership’s role in speeding up execution in a way that sticks.

Does anybody else love using the new year as an excuse to book a retreat in the woods and plan for the year ahead (I do it annually)? As you participate in your own reflection and planning exercises this month, I encourage you to think about what will be required to thrive as a modern product leader in 2025. This article shares my POV on three areas to watch, along with the hard and soft skills you’ll need to cultivate to excel in product leadership this year. 

In this article, you’ll learn about the benefits of decentralized decision making for product-led organizations, and how to activate empowered execution to establish a company culture of agility and ownership.

This article explores strategies to unfreeze middle managers and empower these crucial leaders to support a shift to a product-led operating model and, ultimately, through a successful digital transformation.

It’s critical to hire talent with transformational leadership characteristics. But how do you ensure your candidates embody the qualities that actually push transformation forward? And what kinds of questions reveal the skills that aren’t easily bulleted on a resume? Here we explore five transformational leadership characteristics to look for in your next hire, why they’re so critical to success, and how to uncover those qualities during the interview process.

In the final installment of this series on talent management for digital transformation, we’ll explore the root cause of change resistance, why organizations must address it, and three key elements of successful change-agility frameworks.

In part II of this series on talent management, I’ll break down the reasons why digitally-transforming companies should proactively invest in their existing talent pool and share best practices for nailing that endeavor.

Let's dive into the essential Key Performance Indicators (KPIs) you’ll need to consider if you want to stay on track to achieve a successful and lasting digital transformation.

There’s one characteristic that tends to be present among all the rockstar product people I’ve worked with (especially those in tech). Learn what it is and how to cultivate it so that you look like a natural in your role, and create better outcomes at work.

If you’re driving Digital Transformation in your org, you likely have a handle on WHAT you need to transform, but are you thinking about HOW you transform? Your answer to that question determines if you’re going to get the ROI on your Digital Transformation investments in the long term and achieve the results you’re seeking.

Most companies know why they should transform, but fewer understand why they need to keep going even after they roll out a new feature or invest in a new technology. What happens when some C-suite folks start asking, “when are we going to be done?” This two-step guide will help the team recalibrate and recommit to the initiative.

To build a killer transformation team, you need the right roles and mindsets at the table. It’s kind of like assembling the perfect combination of Avengers for the existential threat at hand. But it isn’t necessary to have all of your Avengers present to achieve success, just the right ones. Here's what that looks like.

When a leadership team decides that they want to take on the hard work of a digital transformation, sometimes they think that it’s all about IT — modernizing the tech stack, creating seamless data flows, leveraging new tools, etc. We all know that’s not the whole story. It’s not a true transformation unless you’re taking on the entirety of the people, process and technology ecosystem inside of your organization.

This article explores the importance of Empowered Execution, why large organizations struggle with it, and how to build a team-based organizational structure and employee empowerment. Because without this core mindset, your teams and the organization are likely to fumble through transformation.