Exploring Transformation Leadership
Business of Tech | Hosted by Dave Sobel | February 2024
About this episode
Jen joins Dave Sobel on the Business of Tech podcast to challenge how leaders think about digital transformation — and make the case that the technology itself is almost beside the point. They dig into what operating model transformation actually means, why legacy companies in "boring" industries are often the most exciting places to work, and how strategic partnerships with managed services providers can accelerate meaningful change.
What they covered
Why Jen calls what she does "operating model transformation" — not digital transformation — and what the difference actually means
How leaders' existing skills can become a liability when the pace of change accelerates
Why strategy requires retiring old offerings, not just adding new ones
The power of "small bets placed often" as an alternative to all-in transformations
Why legacy companies in overlooked industries are some of the most energizing places to drive change
How managed services providers can play a player-coach role — delivering immediate results while building internal capability
A few things Jen said
"I actually don't care what the technology is — technology is totally irrelevant. What I care about is how organizations are evolving around technology."
"Better us than somebody else — don't you want to cannibalize your own revenue than have somebody come in and disrupt you?"
"It's those little wins that really pile up and make huge differences for companies."
About Business of Tech
Business of Tech is a daily podcast hosted by Dave Sobel delivering sharp, concise insights for IT services professionals and managed services providers.