Ideas and Insights

Resources for technology and digital leaders

The Debt Nobody Budgets For (And Why It's Killing Your Transformation)

What happens when your roadmap looks great on paper, but your team seems reluctant about it? You may hear them questioning why this platform, this reorg, this operating model change will be the one to finally fix things. If you're a CIO or CTO who's been through more than one of these modernization cycles, you know the feeling I’m describing. But what if I told you that this phenomenon has a name, and it’s just as costly as your tech debt? It’s called emotional debt. Here, I'll show you how to spot it, along with my favorite 3-step exercise for getting out ahead of it.

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Leadership & Change, For the CSuite Jen Swanson Leadership & Change, For the CSuite Jen Swanson

3 Daily Leadership Behaviors That Will Transform Your Product-Led Organization

We’ve long been a culture that loves the story of crossing the finish line. However, radically transforming your organization means you can’t treat it like a sprint. As a leader of this change, your job is to help teams create impact through reps and small, repeated behaviors that are purposeful and intentional. Here are 3 practices you can honor every day to achieve this.

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The Essential Checklist for Your First 30 Days as CIO

Congratulations! You’ve landed one of the most challenging and rewarding roles in modern business: the Chief Information Officer (CIO). To help you enter with intent, credibility, and structure, Tuckpoint created a checklist that focuses on what actually matters in your first 30 days. Think of it as a practical diagnostic tool designed to surface blind spots, competing expectations, and hidden risks before you place big bets on technology, structure, or operating models.

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Exploring Transformation Leadership

Jen joins Dave Sobel on the Business of Tech podcast to challenge how leaders think about digital transformation. They dig into what operating model transformation actually means, why legacy companies in "boring" industries are often the most exciting places to work, and how strategic partnerships with managed services providers can accelerate meaningful change.

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For the CSuite, Leadership & Change Jen Swanson For the CSuite, Leadership & Change Jen Swanson

Clear Signs Your Product Leader Needs Help ASAP

If you’re at the helm of a product-led organization, it’s important that you recognize the signs that your product leaders and managers need extra support. In this article, you’ll learn the external and internal triggers that threaten a product practice and, as a result, your product managers’ and leaders’ ability to create effective outcomes for the org. 

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5 Transformational Leadership Characteristics to Look For in Your Next Hire

It’s critical to hire talent with transformational leadership characteristics. But how do you ensure your candidates embody the qualities that actually push transformation forward? And what kinds of questions reveal the skills that aren’t easily bulleted on a resume? Here we explore five transformational leadership characteristics to look for in your next hire, why they’re so critical to success, and how to uncover those qualities during the interview process.

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3 “Aha” Moments About Digital Transformation That Will Save You a Lot of Time and Heartache

If you think digital transformation is simply about adopting new technologies and digitizing your offerings, you’re missing a huge piece of the puzzle. In fact, Digital Transformation actually has very little to do with technology. What actually moves the needle is a lot more complicated and can be summed up in three core truths.

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Leadership & Change, For the CSuite Jen Swanson Leadership & Change, For the CSuite Jen Swanson

Product Leadership Tips from a Guide to CTOs

Jen joins Jim Cuene on the Business Drivers podcast to dig into what it actually takes to lead a digital product transformation — and why the hardest part has nothing to do with technology. They explore the emotional intelligence required to navigate organizational change, what's really going on inside the "frozen middle," and why the skills Jen learned studying adult learning and development turn out to be exactly what transformation work demands.

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